Need a helping hand to take care of your time-consuming admin?
Administrative tasks are piling up for financial services firms. Evolving regulations, busy calendars, staff management, and data entry all take you away from more critical business ventures.
When you hire a virtual assistant from SuperRecords, you can get back to what’s important as we take care of communication, time management, and organisation at your firm.
Save hours of time and reduce stress with an outsourced virtual assistant
Get your focus back by delegating to our experienced team.
Our virtual assistants are skilled in end-to-end admin support so that you can have more time to do higher-value tasks.
Compliance that brings peace of mind
Our team is experienced in the management of both ATO and ASIC compliance requirements, so you can be sure your business remains compliant. We can also take care of your invoicing and debtor management.
Get support across all areas of your business
We expertly take care of website management, email management, research, data entry, database management and digital filing. We can also manage your calendar, your email inbox, and provide client support.
Manage your HR obligations with ease
We do the heavy lifting when it comes to HR operations, including adding employees to payroll systems, posting job ads, tracking incoming applications, and organising the candidates based on set criteria.
Skilled support without the training costs
No matter what software you use, our team is ready to support you. Our employees are put through rigorous and continuous training so they are ready to assist as soon as you delegate a job.
Get iron clad security
ISO 27001:2013-certified security frameworks and practices mean your client data is absolutely safe as houses at all times.
Access qualified staff fast
SuperRecords, a group company of Befree Business Resourcing is a CPA recognised employer partner, so qualified staff are at your fingertips.
Outsourced virtual assistants for busy finance firms
Changing regulations & skills shortages mean finance firms are busier than ever – but this also means that administrative tasks have doubled whilst deadlines have tightened. Busy executives don’t have the time to be spending on lower-level admin tasks when they should be focusing on more critical business matters.
With SuperRecords, we take on the burden of untangling and managing many of your firm’s calendars, meetings, and invoices. You’ll be able to step back and spend more time growing your business and speaking to clients as we reduce your admin workload.
FAQs about hiring a virtual assistant
We have three engagement models for our outsourced virtual assistants: full-time, part-time, or project-based.
Costs can start at $21k/p.a. for a part-time resource, and $35k/p.a. for a full-time resource. And our project-based engagement model allows you to scale up and down as needed.
You can book a chat with us below to learn more about our pricing.
When you hire a virtual assistant, you delegate your administrative tasks to a person or people offshore. This allows you to free up your time and focus on higher value work. Our virtual assistants can help you remain compliant, assist with HR operations, do research, manage your calendar, and more.
If you’d like to learn more about outsourcing and how to find the right provider, you can watch our webinar on what questions to ask before you outsource.
Our virtual assistants regularly use software like Xero, MYOB, ATO SmartSocs, Karbon, FYI Docs, CAS 360, and more. We also provide ongoing training to ensure that our team stays up to date with the newest software.
What sets SuperRecords apart from other providers is that we take on the burden of resourcing, staff training, and ongoing management. When you partner with us, the only time investment is work delegation and conducting a final review.
We pride ourselves on our simple and fast implementation. There’s no adoption of new software, and we have the people power and technology ready to start as soon as you are. We’ll provide a short training session on how to use our Workflow Portal, then you’re ready to start delegating admin work.
About SuperRecords
We help you grow your business by taking on the time-consuming admin.
We’ve supported over 1,000 financial service firms and hire skilled professionals to help take the pressure off.
When you partner with SuperRecords you can be confident you’re delegating work to a reliable, qualified team with access to the latest technology, and proven dynamic processes and procedures
Cost of Business
The cost of business keeps going up by clients put downward pressure on fees.
Know How
Staff recruitment is tough and getting new employees up to speed takes time.
Risky Business
Data breaches are on the rise, so data protection both externally and internally is crucial.
Our unique outsourcing model delivers
We don't just connect you with resources. We take on the risks of staff management, training and quality assurance. Fast, flexible, reliable and affordable.
Plug & Play
79% of our clients are up and running in less than 7 days
Data Protection
ISO27001 certification to ensure iron clad security of all data
Flexibility
Pay per job, enabling you to scale up and down as needed
Real Time Portal
Status of all tasks at your fingertips in real time
Staff Management
You delegate the work and we take care of all staff management
Ongoing Training
Centre of Excellence division to ensure ongoing staff training and keep knowledge up to date
Robotic Process Automation
Application of RPA to connect unrelated software and maximise efficiency
Quality Assurance
All work is subject to our internal quality checks before being delivered to you
